MegaFishWins Casino Privacy Policy

At MegaFishWins Casino, we are fully committed to protecting your personal data and ensuring your privacy is respected at every step of your experience with us. This Privacy Policy explains how we collect, use, store, and protect information when you access our platform — whether through the MegaFishWins app, our desktop site, or mobile browser. By using our services, you agree to the practices described in this document. We encourage you to read it carefully before registering or making any deposits.

1. Who We Are

MegaFishWins Casino is operated by Round Square Limited, a company licensed under the Anjouan Gaming Authority (AOFA), license number ALSI-202410052-FI2. We act as the data controller for all personal information collected through our platform at https://www.megafishwins.co/. If you have any questions regarding this policy or your data rights, you may contact us at support@megafishwins.com.

2. Information We Collect

When you register, log in via MegaFishWins login, use the MegaFishWins casino app, or interact with our services, we may collect the following types of information:

2.1 Personal Identification Data

• Full name, date of birth, and nationality
• Email address and phone number
• Home address and country of residence
• Government-issued ID documents for identity verification

2.2 Financial Information

• Payment method details (Visa, Mastercard, Neteller, Skrill, Trustly, Google Pay, Maestro, Paysafecard, Bank Transfer)
• Transaction history, including deposits (minimum €20) and withdrawals
• Currency preferences (EUR)

2.3 Technical and Behavioral Data

• IP address, browser type, and device identifiers
• Login timestamps and session durations
• Pages visited, games played, and bonus activities (including MegaFishWins bonus usage and MegaFishWins casino login events)
• Crash data and app performance metrics when using the MegaFishWins application

3. How We Use Your Information

Here at MegaFishWins, we use the data we collect for specific, legitimate purposes. We do not sell your personal information to third parties. The main uses of your data include:

• Creating and managing your player account
• Processing deposits and withdrawals within our stated timeframes (pending up to 72 hours, cashout usually same day, up to 5 days)
• Verifying your identity in compliance with our licensing obligations
• Administering bonuses, including the MegaFishWins casino bonus, welcome packages, weekly promotions, and cashback offers
• Providing customer support through live chat (24/7), email, and contact form in French
• Personalizing your experience through our VIP Club and loyalty rewards program
• Sending you marketing communications if you have opted in
• Preventing fraud, money laundering, and underage gambling
• Complying with applicable laws and regulatory requirements

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: We need your data to provide our services, including processing your MegaFishWins casino login and payments.
• Legal obligation: We are required to verify your identity and report suspicious activity under our AOFA license.
• Legitimate interests: We use behavioral data to improve platform performance, including the MegaFishWins app experience.
• Consent: We will only send you marketing communications where you have explicitly agreed.

5. Cookies and Tracking Technologies

Our MegaFishWins platform uses cookies and similar tracking tools to enhance your browsing experience, remember your preferences, and analyze site traffic. These include session cookies, persistent cookies, and third-party analytics cookies. You may manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the functionality of our site or casino app.

6. Data Sharing and Third Parties

We may share your data with selected third parties only when necessary and under strict confidentiality agreements. These include:

• Payment processors and banking partners facilitating your transactions
• Game providers such as Evolution Gaming, Microgaming, Red Tiger, Habanero, and others from our network of 200+ studios
• Identity verification and KYC service providers
• Regulatory authorities under our Anjouan Gaming license
• Fraud prevention and cybersecurity partners

We never sell, rent, or trade your personal data to any external marketing companies without your explicit consent.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Typically, we store account and transaction records for a minimum of five years following account closure. You may request deletion of your data by contacting us, subject to any legal retention requirements we are bound by.

8. Your Rights as a Data Subject

As a player at MegaFishWins Casino, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may request that we delete your data, subject to legal limitations.
• Right to restriction: You may ask us to limit how we process your information.
• Right to data portability: You may request your data in a structured, commonly used format.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: If processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@megafishwins.com. We will respond to your request within 30 days.

9. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our infrastructure uses SSL encryption, secure firewalls, and regular security audits. Access to personal data within our organization is strictly limited to authorized personnel only. Despite these measures, no system is entirely immune to risk, and we encourage you to keep your MegaFishWins login credentials secure and confidential at all times.

10. Responsible Gaming and Data Use

We take responsible gaming seriously. We may use your behavioral data to monitor for signs of problem gambling and, where appropriate, apply responsible gaming tools such as deposit limits, self-exclusion, or session reminders. This use of your data is in your best interest and forms part of our duty of care as a licensed operator.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in law, our services, or industry practices. When we make significant changes, we will notify you via email or a prominent notice on our platform. Your continued use of MegaFishWins Casino following such updates constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to us:

• Email: support@megafishwins.com
• Live Chat: Available 24/7 on our website
• Contact Form: Available at https://www.megafishwins.co/

We are here to help and committed to addressing your concerns promptly and transparently. At MegaFishWins, your trust is our priority, and we will always strive to handle your information with the highest standards of integrity and care.